To achieve this goal, WMO is committed to the adoption and implementation of an Organization-wide quality management approach, associated with meeting the WMO main objectives and strategic priorities.
The quality management approach provides the National Meteorological and Hydrological Services (NMHSs) of WMO Members and other relevant stakeholders with a framework to assist in:
- Understanding their purpose and the context in which they operate both nationally and internationally
- Planning and instigating their strategic direction
- Identifying and providing the appropriate resources to achieve planned objectives
- Achieving the consistent delivery of high quality products and services
- Evaluating and reviewing organizational practices, procedures and processes to drive
- continual improvement
This WMO Quality Policy is underpinned by relevant WMO regulatory and guidance material and sustained through compliance with national and international regulatory requirements and the practical application of the principles of quality management (ISO 9001:2015 Quality management systems – Requirements):
- Customer focus
- Leadership
- Engagement of people
- Process approach;
- Improvement
- Evidence-based decision-making
- Relationship management
